Shipping policy
At Somae Wellness, we are committed to delivering your Ayurvedic wellness products safely and on time. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is dispatched, you will receive a shipping confirmation via email or SMS with tracking details.
2. Shipping Coverage
We currently ship across India. For international shipping inquiries, please contact our customer support team before placing an order.
3. Estimated Delivery Time
|
Location |
Estimated Delivery Time |
|---|---|
|
Metro Cities |
3–5 business days |
|
Other Cities & Towns |
5–7 business days |
|
Remote Areas |
7–10 business days |
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, or unforeseen circumstances.
6. Delivery Attempts
Our courier partners will typically make 2–3 delivery attempts.
If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.
Re-shipping charges may apply for returned orders.